Get in Touch
Questions, feedback, or suggestions for services we should review—we would love to hear from you.
Contact Details
Office Address
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom
Working Hours
Monday – Friday: 9:00 – 17:30
Saturday – Sunday: Closed
Bank Holidays: Closed
About Our Office
Our editorial team is based in central London, though much of our research happens remotely across the UK. The Covent Garden office serves as our coordination hub for meetings with service providers and industry events.
Getting Here
The nearest Underground stations are Covent Garden (Piccadilly line) and Leicester Square (Northern and Piccadilly lines), both approximately a 5-minute walk. Holborn and Tottenham Court Road stations are also within walking distance.
For those arriving by bus, routes 1, 8, 19, 38, and 55 stop nearby on Shaftesbury Avenue. Limited street parking is available on surrounding roads, though we recommend public transport given central London congestion charges.
Company Information
Registered details for our publishing and research operations.
Registered Company
emerald-flux Ltd
Company Number: 12847593
Registered in England and Wales
Data Protection
ICO Registration: ZA824615
Data Protection Officer available via
[email protected]
Press Regulation
Member of IMPRESS
The Independent Monitor for the Press
Complaints handled per IMPRESS code
VAT Information
VAT Registration: GB 398 4721 56
Valid for UK and EU transactions
Invoices available on request
Contact FAQ
Quick answers to common enquiries.
Response Time Commitment
We read every message that reaches our inbox. For general enquiries, expect a response within two working days. Urgent corrections or time-sensitive matters are prioritised. If you have not heard back within a week, please follow up—sometimes messages get lost in busy periods.